Krzysztof Herdzik
GBS/SSC/BPO Practictioner

make your Shared Service Center/GBS Smarter

People, Processes, Technology


Shared Service Planning, Optimizing & Execution

Business Governance Structure design, improvement and execution

Employee Attrition
Early Warning System
(EWS)

Leadership and Innovation Workshop for SSC

SERVICES

Protect knowledge and business continuity by lowering employee attrition​

Early Warning System (EWS) is a easy to implement and simple to be used model to prevent early sights of employee attrition. Sart to mange employee attrition and have no more supprices!

Employee Attrition
Employee attrition costs calculator
Benchmark your GBS/SSC attrition against the market

SSC.GBS/BPO Planning, Optimizing & Execution​

Leverage your SSC's teams full potential

Do more for less (leveraging technology you should expect to increase data quality and decrease timeliness)

Your SSC deserves innovative business model which delivers leveraging your talentpool, processes and technology.

Build GBS maturity based on trustful relations with the business through a robust Governance Structure.​

Struggling with moving your SSC to the next maturity level? Governance Model can help you to unlock further potential with your GBS functions.

Specially formulated for SSC/GBS Governance Model based on well known Trusted Advisor concept helps you to achieve both maturity and growth

Leadership and Innovation Workshop​

Move your GBS/SSC team on the next maturity level in managing teams and businesses though innovation and leadership workshops

Krzysztof Herdzik

Independent GBS/SSC/BPO practitrioner

Krzysztof is an experienced Senior Leader with 20+ years of demonstrated experience as CFO/Managing Director/Consultant for GBS/SSC/BPO organizations. 

He specializes in designing, setting up, and executing the governance structure in the GBS environment on the global level. 

He uses the concept of GBS/SSC as a Trusted Advisor in driving stakeholders’ relationships.

He was awarded as the best manager in the CEE region in the GBS/BPO industry, the best BPO company in the service sector in CEE Region and the best employer in Poland.

Graduated from Harvard Business School in Innovation. Holds ACCA Financial qualifications and M.A. in Finance and Accounting.

He worked e.g. with Universal Music, Avon, Expedia, Acelity (now part of 3M), eTraveli (part of Media Group Pro7) helping them to transform their GBS journey.

For any inquiries please email or call

kherdzik@herdzik.pro

+48 608 55 31 48