about us


Our Vision

Our vision is to revolutionize the GBS industry by creating sustainable and fulfilling job opportunities for all. By providing innovative and efficient GBS solutions, we strive to empower businesses to achieve their goals and improve the lives of their employees. Join us in our mission to build a brighter future for the GBS industry, one job at a time.

We develop and deliver the best solutions for every client's needs

We understand that every GBS business is unique and has its own set of challenges and goals. That’s why we take a tailored approach to each of our clients, developing and delivering customized solutions that meet their specific needs and help them achieve their objectives.

Whether you’re looking to optimize your operations, improve your performance, or drive innovation and growth, our team of experts has the skills and experience to help you succeed. We work closely with you to understand your business, identify opportunities for improvement, and develop strategies that drive results.

We are committed to delivering the best solutions for every client, every time. We pride ourselves on our ability to listen to your needs, understand your business, and develop customized solutions that drive results.

Contact us today to learn more about how we can help you succeed.

our values


We stand for collaboration for diverse, innovative solutions and progress.


We are committed to creating clarity and enabling progress through the principle of simplicity.


We believe that freedom is key to driving innovation and success. We are committed to helping GBS leaders unlock their full potential and achieve their goals


We encourage innovation to find creative, effective solutions

Our TEam

At GBS Business Consulting, we are proud to have a team of highly qualified and experienced professionals who are dedicated to helping our clients succeed. Our team includes experts in a variety of fields, including strategy, technology, process improvements and HR, ensuring that we have the knowledge and expertise to address any challenge our clients may face.

Our consultants have a wealth of industry experience, having worked with a wide range of businesses across various sectors. They are skilled in market research, strategy development and execution, technology, and operations management, and are dedicated to helping our clients achieve their goals.

In addition to their professional expertise, our team members are also committed to delivering the highest level of customer service. We believe in building strong, long-lasting relationships with our clients, and are dedicated to providing them with the support and guidance they need to succeed.

Founder - Krzysztof Herdzik

Independent Global Business Services Practictioner

Krzysztof is an experienced Senior Leader with 20+ years of demonstrated experience as CFO/Managing Director/Consultant for GBS/SSC/BPO organizations. 

He specializes in designing, setting up, and executing the governance structure in the GBS environment on the global level. 

He uses the concept of GBS/SSC as a Trusted Advisor in driving stakeholders’ relationships.

He was awarded as the best manager in the CEE region in the GBS/BPO industry, the best BPO company in the service sector in CEE Region and the best employer in Poland.

Graduated from Harvard Business School in Innovation. Holds ACCA Financial qualifications and M.A. in Finance and Accounting.

He worked e.g. with Universal Music, Avon, Expedia, Acelity (now part of 3M), eTraveli (part of Media Group Pro7) helping them to transform their GBS journey.

ready to take your GBS business to the next level?

Get in touch today and receive a complimentary consultation.