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How to Encourage Innovation in the Global Business Services (GBS) Workplace

Krzysztof Herdzik

Krzysztof Herdzik

GBS/SSC/BPO Practicioner


How to Encourage Innovation in the GBS Workplace


As the GBS Leader, you play a vital role in ensuring that your organization is innovative and always on the cutting edge. One of the most important ways to encourage innovation is by empowering your employees. When your employees feel like they have a say in the direction of the company, they will be more likely to come up with creative solutions to problems.


Here are five tips on how you can empower your employees and encourage innovation in the workplace.


  1. Encourage creativity from all levels of employees.

Innovation can come from anywhere, so it’s important to encourage creativity from all levels of employees. Whether it’s a new product idea or a more efficient way of doing things, all ideas should be welcome. You never know where the next big breakthrough will come from, so it’s important to create an environment where everyone feels comfortable sharing their ideas.


  1. Encourage risk-taking.

In order to truly innovate, companies need to encourage their employees to take risks. This doesn’t mean putting your business at risk, but it does mean encouraging employees to think outside the box and try new things. It’s important to create an environment where failure is seen as an opportunity to learn rather than a reason for punishment. Only by taking risks will your company be able to achieve true innovation.


  1. Promote collaboration over competition.

Innovation requires collaboration between different departments and different people with different skillsets. Encouraging a competitive environment will only lead to silos within your company and will stifle creativity. Instead, promote collaboration and cross-pollination of ideas between different departments and different people. This will allow for a free flow of ideas and will ultimately lead to more innovation within your company.


  1. Give employees the resources they need to be successful.

If you want your employees to be innovative, you need to give them the resources they need to be successful. This includes everything from access to the latest technology to dedicated workspace and everything in between. Employees can’t be expected to be innovative if they don’t have the tools they need to do their jobs effectively. By giving them the resources they need, you’re setting them up for success and encouraging them to be innovative in their work.


  1. Reward innovation .

One of the best ways to encourage innovation is simply by rewarding it when it happens . This could mean anything from financial bonuses to public recognition at company-wide meetings . Whatever form it takes , rewarding innovation will let your employees know that their efforts are appreciated and that you’re committed to creating an innovative culture within your company .




These are just a few tips on how you can encourage innovation in the workplace . As the GBS Leader, you play a vital role in ensuring that your company is always on the cutting edge . By empowering your employees and encouraging creativity , you can create an environment where innovation thrives . So what are you waiting for ? Start promoting innovation today !

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