Unleash the full potential of your GBS with our expert support for concept design and expansion
From assessment and strategy development to implementation and ongoing support, we'll work with you to create a tailored solution that drives organizational success and aligns with your business objectives.
Assess your current GBS capabilities and develop a clear understanding of your goals and objectives.
Design a comprehensive and effective GBS strategy that aligns with your core business and drives organizational success.
Implement your strategy with the support of our experts, who can provide guidance and support throughout the process.
Transform your GBS with our expert support for end-to-end process redesign and digitalization.
From assessment and strategy design to implementation and ongoing support, we'll work with you to develop a tailored solution that drives organizational success and enhances your competitive advantage.
Contact us today to learn more about our proven approach to end-to-end process transformation and digitalization, and how we can help your organization achieve its goals.
Maximize employee satisfaction and engagement with our expert support for developing and implementing retention strategies.
From assessment to implementation, we'll work with you to create a tailored plan that addresses the unique challenges and opportunities of your organization.
Contact us today to learn more about our proven approach to employee retention in the GBS sector, and how we can help your organization retain its top talent.
Our team of experienced consultants provides end-to-end process expertise to help global business service organizations improve the efficiency and effectiveness of their operations. From strategy development to implementation, we are your partner for achieving excellence in shared services.
Transform your processes in Procure to Pay, Order To Cash, Record to Report using best in class process benchmarks and analytics
Transform your Customer Service journey though optimising your processes, technology and people solutions
Get more for less leveraging global procurement processes potential using best in class process improvement methodlogies and benchmarks
Move your Human Resource service to the next level and transform to the new hybrid reality. Increase response time, realibility and quality of your services using best in class process maturity models.
As the GBS Leader, you play a vital role in ensuring that your organization is innovative and always on the cutting edge. One of the most important ways to encourage innovation is by empowering your employees.
As the GBS Leader, you play a vital role in ensuring that your organization is innovative and always on the cutting edge. One of the most important ways to encourage innovation is by empowering your employees.
in today’s rapidly changing business environment, the current GBS operating models are no longer enough. To remain competitive, organizations must transform their GBS operating models into flexible machines that can rapidly adapt to change.
Are you ready to transform your GBS organization into a world-class powerhouss?
We see different rankings of top GBS organizations, but usually, they do not mention how to get there.
In my recent blog post, I summarised the top 10 areas in which you need to focus to drive your GBS into a world-class GBS organization.
Strategic Workshop Preparation for a Shared Service Centre: Tips and Tricks
Transformation Blog Share on facebook Facebook Share on linkedin LinkedIn Share on email Email When setting up or expanding a shared service centre (SSC), one
Krzysztof is an experienced Senior Leader with 20+ years of demonstrated experience as CFO/Managing Director/Consultant for GBS/SSC/BPO organizations.
He specializes in designing, setting up, and executing the governance structure in the GBS environment on the global level.
He uses the concept of GBS/SSC as a Trusted Advisor in driving stakeholders’ relationships.
He was awarded as the best manager in the CEE region in the GBS/BPO industry, the best BPO company in the service sector in CEE Region and the best employer in Poland.
Graduated from Harvard Business School in Innovation. Holds ACCA Financial qualifications and M.A. in Finance and Accounting.
He worked e.g. with Universal Music, Avon, Expedia, Acelity (now part of 3M), eTraveli (part of Media Group Pro7) helping them to transform their GBS journey.
PERSONAL:
– THE BEST BUSINESS PROCESS OUTSOURCING MANAGER 2016 FOR CENTRAL AND EASTERN EUROPE
– BUSINESS TIGER BY PRO PROGRESSIO
FOR THE COMPANIES I MANAGED:
– THE BEST EMPLOYER OF THE YEAR BY AON
– THE BEST SERVICE COMPANY BY PRO PROGRESSIO
– THE FASTEST GROWING COMPANY VALUE BY FORBES
