Transformation Blog
The Future of Finance and Accounting in the Global Business Services (GBS): Emerging Trends and Technologies
Krzysztof Herdzik
GBS/SSC/BPO Practicioner
More to explore
Data alone won’t save your business: A Service Science Perspective for GBS Leaders and Stakeholders
🔥 Data Alone Won’t Save Your Business. 🔥
GBS teams love data. Dashboards, metrics, KPIs—it’s all essential, right❓
But here’s the problem: Data can’t create value on its own.
🤯 Surprised❓
You shouldn’t be.
Without human insight, your data is just noise. You need more than numbers to drive real business results.
👉 Want to know why GBS is struggling with this❓
Read my latest article on how service science proves that data without human interpretation is a fast track to failure.
#Leadershipmatters
The True Threat to Global Business Services: It’s Not AI, It’s Leadership
In a bold and daring statement, let’s face it: the Global Business Services (GBS) as we’ve known might come to an end – AI might be the biggest change catalyzation since the GBS concept was created. And no, it’s not artificial intelligence (AI) that’s ringing the bell. It’s something far more human – it’s the capabilities of GBS leaders.
Pioneering the AI Revolution: A Roadmap for GBS Leaders to Harness the Future of Business
As we stand on the brink of a new era, it is clear that artificial intelligence (AI) is set to revolutionize Global Business Services (GBS). Like the advent of the internet and mobile technology, AI presents a seismic shift, transforming how we do business, interact, and deliver value. For GBS leaders, this change is both a challenge and an opportunity, an inflexion point that calls for a pioneering spirit.