As the GBS Leader, you play a vital role in ensuring that your organization is innovative and always on the cutting edge. One of the most important ways to encourage innovation is by empowering your employees.

in today’s rapidly changing business environment, the current GBS operating models are no longer enough. To remain competitive, organizations must transform their GBS operating models into flexible machines that can rapidly adapt to change.

Are you ready to transform your GBS organization into a world-class powerhouss?

We see different rankings of top GBS organizations, but usually, they do not mention how to get there.

In my recent blog post, I summarised the top 10 areas in which you need to focus to drive your GBS into a world-class GBS organization.