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Global Business Services Independent Consultancy

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Design and expand GBS Concept

Align your GBS with your core business and achieve greatness

Achieving success with your GBS starts with our tailored approach

At our GBS consulting firm, we specialize in helping organizations design and expand their GBS concepts. Our expert team has extensive experience in developing and implementing effective GBS strategies that drive organizational success and align with the core business.

We take a tailored approach to GBS design and expansion, working closely with our clients to understand their unique goals, challenges, and opportunities. We then develop a comprehensive and customized plan that addresses the specific needs of the organization.

Our services include assessment and strategy design, implementation support, training and development, and ongoing support to ensure the success of the GBS concept. We can also provide guidance and support for integrating the GBS with the core business, ensuring that the GBS is aligned with the organization’s overall goals and objectives.

Here is a our five-step model for design and expansion of a GBS concept:

Assessment

The first step in designing and expanding a GBS concept is to assess the organization's current GBS capabilities and identify areas for improvement. This assessment can include evaluating the organization's current processes, systems, and resources, as well as conducting interviews with key stakeholders to gather their perspectives and insights.

Strategy design

Based on the findings of the assessment, the next step is to design a comprehensive and effective GBS strategy that aligns with the organization's core business and drives organizational success. This strategy should outline the key goals and objectives of the GBS, as well as the specific processes, systems, and resources that will be used to achieve these goals.

Implementation planning

Once the GBS strategy has been designed, the next step is to develop a detailed plan for implementing the strategy and bringing it to life. This plan should include specific steps and milestones for each aspect of the GBS concept, as well as timelines and budgets for each phase of the implementation process.

Implementation support

The fourth step in the process is to provide support and guidance to the organization as it implements the GBS concept. This can include training and development for staff, as well as ongoing support and assistance to ensure that the GBS is implemented successfully and delivers the desired results.

Integration and ongoing support

The final step in the process is to support the organization in integrating the GBS with the core business, and providing ongoing support and guidance to ensure the continued success and stability of the GBS concept. This can include regular reviews and assessments of the GBS, as well as support for making any necessary adjustments or improvements to the GBS concept over time.

If you're ready to design and expand your GBS concept, contact us today to learn more about our services and how we can help your organization achieve its goals.

Global Business Services Transformation Blog
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Independent Global Business Services practitrioner

Krzysztof is an experienced Senior Leader with 20+ years of demonstrated experience as CFO/Managing Director/Consultant for GBS/SSC/BPO organizations. 

He specializes in designing, setting up, and executing the governance structure in the GBS environment on the global level. 

He uses the concept of GBS/SSC as a Trusted Advisor in driving stakeholders’ relationships.

He was awarded as the best manager in the CEE region in the GBS/BPO industry, the best BPO company in the service sector in CEE Region and the best employer in Poland.

Graduated from Harvard Business School in Innovation. Holds ACCA Financial qualifications and M.A. in Finance and Accounting.

He worked e.g. with Universal Music, Avon, Expedia, Acelity (now part of 3M), eTraveli (part of Media Group Pro7) helping them to transform their GBS journey.

Over 20+ years of experience in the Global Business Services

Universal Music

RICOH

AVON

DYWIDAG

thyssenkrupp

CCC

COLLIERS

IKEA

EXPEDIA

EIT FOOD

AVIVA

PANASONIC

Chubb

Warta

WNS Global Services

CONSULTPORT

IDEA BANK

HEYS

AWARDS AND RECOGNITIONS in the Global Business Services Sector

PERSONAL:

– THE BEST BUSINESS PROCESS OUTSOURCING MANAGER 2016 FOR CENTRAL AND EASTERN EUROPE

– BUSINESS TIGER BY PRO PROGRESSIO

FOR THE COMPANIES I MANAGED:
– THE BEST EMPLOYER OF THE YEAR BY AVON
– THE BEST SERVICE COMPANY BY PRO PROGRESSIO
– THE FASTEST GROWING COMPANY VALUE BY FORBES

Want to speak about Global Business Services? Email me or call.

kherdzik@herdzik.pro

+48 608 55 31 48